17 set - Milano
Kering
Overview
In this Team Manager role, you lead store performance and team development to exceed targets. You guide on-floor operations, shaping a service-driven culture and strong client relationships as a Gucci ambassador. You foster a professional, high-performing team and collaborate with Retail, Human Resources, Merchandising, and VM to drive results. This role offers impact in luxury retail, with a focus on client experience, product knowledge, and performance optimization.
Retribuzione / Benefits
Gross annual salary up to 42,000
Annual target premio up to 36% of gross salary
Full-time position
NCBA collective bargaining agreement: CCNL del Terziario, della Distribuzione e dei Servizi
Responsabilità
Lead and develop a high-performing shop floor team, providing ongoing coaching and performance conversations
Recruit, onboard, and manage employee relations in partnership with Store Manager and HR
Drive superior client experience and clientelling to build long-term relationships with clientele
Monitor category performance and propose action plans with Merchandising to hit targets
Collaborate with VM to maintain brand image and category potential
Provide product knowledge training and market trend awareness to the team
Ensure policy compliance across the team
Actively participate in sales floor activities to support performance and customer service
Requisiti fondamentali
strong retail background
team management and development
clienteling and client experience
leadership on the sales floor
collaboration with Merchandising and VM
recruiting and onboarding
leadership
communication
coaching
clienteling
product knowledge training
stock and category monitoring
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