Operations Manager
Pubblicato il 17-09-2026 - Deel in Biella
Overview
In this role you will own the onboarding and operational delivery for enterprise customers, partnering with Product, Sales, Payroll, Legal, and Support to remove bottlenecks and scale processes. You'll drive operational excellence, build trusted customer relationships, and analyze data to uncover risks and improvement opportunities. You'll work across onboarding, customer operations, payroll, and process improvement to support Deel's largest clients and shape scalable operating models. This is an accelerated, high-ownership role with steep learning curves and meaningful impact.
Retribuzione / Benefits
Stock grant opportunities
Remote work flexibility
WeWork access (optional)
Total rewards program
Healthcare and benefits
Inclusive culture and equal opportunity
Responsabilità
Own onboarding and operational delivery for a portfolio of enterprise customers
Partner cross-functionally with Product, Sales, Payroll, Legal, and Support to resolve operational challenges
Drive process improvements and scalable solutions through bottleneck identification
Build trusted relationships with customers and ensure high-quality operational experiences
Analyze operational data to identify trends, risks, and opportunities for improvement
Take ownership of increasingly complex customer environments
Contribute to building new operational playbooks to improve efficiency across Operations
Requisiti fondamentali
1–3 years of professional experience
strong analytical ability and quick learning
no career in investment banking or consulting
strong technical or analytical degree preferred (Engineering, Mathematics, CS, Physics, Economics)
outstanding communication and stakeholder management skills
highly organized, execution-oriented, able to manage multiple priorities
quick learner who embraces ownership and continuous improvement
communication
stakeholder management
ownership
data analysis
process improvement
operational automation