17 set - Lazio
Nozomi Networks
Overview
In this role you will manage renewal opportunities for Middle East accounts, collaborating with sales and customer success to preserve and grow relationships. You will own the renewal cycle end-to-end, forecast risks, and identify upsell potential to support field sales. You'll work with support and training to resolve technical questions before renewal due dates, contributing to Nozomi Networks' mission to protect critical infrastructure. The role combines account management, pipeline discipline, and cross-functional collaboration in a global cyber security context.
Retribuzione / Benefits
Health & Wellness
Financial
Work-Life Balance
Unparalleled Flexible Time-Off
Responsabilità
Identify renewal opportunities by understanding customer needs and preserving relationships
Support sales, partners and distributors on renewals
Manage pipeline and deliver quota targets consistently
Partner with Sales and Customer Success on top risks and red accounts
Forecast renewals and address any gap or risk of slipping
Collaborate with Sales to identify early upsell opportunities for field sales
Participate in weekly forecasts, reports, and reviews
Provide visibility to regional renewal trends to Global Renewal Manager
Coordinate with support/training to resolve technical questions before renewal date
Embody company culture and mission with transparency and trust
Requisiti fondamentali
Track record in renewal, sales or customer service within Cybersecurity or IT
Strong customer experience track record
Tenacious, target-driven with attention to detail
Excellent written and oral communication; strong listening and presentation skills
Ability to work remotely and stay motivated
Strong customer management and time management skills
Salesforce or similar CRM experience
Fluent in English; Arabic highly valuable
Strong MS Excel skills
Excellent communication
Motivation and self-starting attitude
Relationship building
Cross-functional collaboration
Salesforce or similar CRM
MS Excel
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