17 set - Verona
Inside Lvmh
As a
Client Advisor
, you will be a brand ambassador and your mission will be to ensure that every client is treated according to the Louis Vuitton promise. You will strive to discover each client's needs and guide them through the brand. You will be proactive in reaching out to your clients in order to achieve both individual and team goals.
Job responsabilities
ACTIVITIES & RESPONSABILITIES
Achieve individual and team objectives while being accountable for sales results
Welcome every client and provide the best client experience
Support clients in purchasing all LV products
Develop long-term relationships with clients, leveraging different clienteling tools to promote brand loyalty
Give your best in teamwork and participate in all activities that contribute to the overall goals of the boutique
Learn to master the Brand and develop in-depth product knowledge
Respect Louis Vuitton brand standards in terms of grooming and behavior
Follow company policies and procedures
Profile
REQUIREMENTS
Strong clienteling skills and previous experience in retail
Curiosity, empathy, agility, and a commercial mindset
Passion for the Louis Vuitton brand
Excellent interpersonal and teamwork skillsFlexibility and problem-solving abilities
Availability to work on weekends
Proficiency in English (B2); knowledge of additional languages will be considered a plus
Good knowledge of Excel and ease in using IT systems
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