17 set - Padova
Hekanize
ppAs a QA Ambassador, you will be the guardian of our software's quality and reliability.
Your goal is to /ppensure that every release meets Hekanize's high standards, acting as a vital bridge between /ppcustomer needs and technical development.
/ppThis role focuses on meticulous test execution, workflow optimization, and direct user support to /ppensure a seamless platform experience.
/ph3Your Typical Day /h3ulliQA Execution Manual Testing: Define acceptance criteria for new features and perform functional, regression, and integration testing on release candidates.
/liliWorkflow Management: Manage and optimize the QA workflow within Jira to support a continuous and organized delivery process.
/liliCustomer Support (L2): Analyze reports from the customer portal, identifying bugs or areas for improvement and translating them into technical specifications for developers.
/liliCross-functional Alignment: Collaborate constantly with backend, frontend,
and AI teams to ensure a shared understanding of quality requirements.
/liliRelease Approval: Verify and sign off on individual features before they are deployed to production.
/liliExperience: 1-2 years in Quality Assurance, software testing, or advanced technical support roles (SaaS experience is a plus).
/liliAttention to Detail: A near-perfectionist approach to identifying bugs, inconsistencies, and edge cases.
/liliAnalytical Mindset: Ability to break down complex problems and translate vague user feedback into clear technical requirements.
/liliEducation: Bachelor's degree in Computer Science, Engineering, Economics, or related fields with a strong process-oriented mindset.
/li /ulh3About Hekanize /h3pHekanize develops Heka, a cutting-edge SaaS platform that revolutionizes retail operations for luxury brands and large-scale distribution chains.
/p /p #J-*****-Ljbffr
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