IT Program & Demand Manager
Pubblicato il 19-09-2026 - Carnival Cruise Line in Genova
Overview
In this role, you connect business ambitions with technology execution to drive transformation and operational value. You will operate at the IT Business Partnership interface, shaping initiatives across commercial, digital, financial, and operational domains. You translate strategic objectives into actionable roadmaps, governance, and delivery plans within complex enterprise settings. You lead cross-functional programs, balancing priorities and managing risk to realize measurable impact. This opportunity offers a chance to influence Costa’s technology landscape and product-enabled transformation at scale.
Retribuzione / Benefits
- daily meal vouchers
- exclusive discounts
- Wellbeing@Costa platform
- free medical insurance
- welfare benefits for family
- tailored learning programs
Responsabilità
- Act as a trusted advisor to business stakeholders to identify, qualify, and prioritize strategic needs
- Translate business objectives into structured requirements, roadmaps, and technology initiatives
- Lead complex technology-enabled programs with governance, planning, prioritization, and value realization
- Coordinate across Product teams, Enterprise Architecture, Data & AI, vendors, and system integrators
- Shape solutions with measurable business value and contribute to the evolution of Costa's technology landscape
Requisiti fondamentali
- 8-10 years of experience in Program Management, Demand Management, Business Partnership, PMO, Digital Transformation, or related transformation initiatives
- Proven ability to engage senior stakeholders and translate priorities into initiatives, roadmaps, and delivery plans
- Strong track record leading cross-functional programs and managing risks across multiple stakeholders
- Familiarity with technology delivery environments, working with product teams, external vendors, and system integrators
- Experience in commercial, digital, customer-facing, or operational transformation initiatives is a plus
- Exposure to domains such as Pricing, Revenue Management, CRM, Order Management, Billing, or Omnichannel Customer Journeys is advantageous
- Strong communication, analytical thinking, decision-making, and curiosity about AI, automation, and emerging tech
- stakeholder management
- communication
- analytical thinking
- Program Management
- Demand Management
- Business Analysis