Account Manager
Pubblicato il 19-09-2026 - Chep in Milano
Overview
In this role you will manage a portfolio of CHEP customers to drive growth, optimize value, and strengthen long-term partnerships. You will collaborate with cross-functional teams to design strategies that boost revenue, improve efficiency, and enhance the customer experience. You’ll lead business reviews, negotiations, and sustainability-aligned initiatives, contributing to CHEP’s broader goals and market impact. This is an international role with a focus on tangible outcomes and stakeholder collaboration.
Retribuzione / Benefits
- Attractive salary plus annual premio
- Company car
- Lunch Voucher
- Flexible Working of hybrid model
- Opportunity to take part in the Brambles share programme
- Personal growth plan with focus on training and coaching
Responsabilità
- Build and sustain strong customer relationships across a portfolio and serve as main contact for inquiries and satisfaction.
- Identify growth opportunities and pursue new business leads through expansion and pricing optimizations.
- Collaborate with Sales, Operations, and Category Management to design and execute strategic plans for growth and efficiency.
- Conduct regular business reviews, manage tenders,
and negotiate contracts aligned with business goals.
- Monitor account performance using key metrics and feedback to enhance customer experience and loyalty.
- Oversee the annual audit process and recover outstanding equipment fees.
- Lead initiatives to reduce transport costs and improve supply chain efficiency.
- Support integration of sustainability initiatives with customers to meet CHEP’s CSR objectives.
Requisiti fondamentali
- 3-5 years in a customer-facing, field-based role
- Analytically minded with strong attention to detail
- Excellent networking, relationship-building, and interpersonal skills
- Strong commercial negotiation and presentation skills
- Salesforce usage
- Familiarity with CHEP’s value proposition
- Supply Chain Mapping
- Excellent negotiation skills with demonstrable success
- Experience with financial measures and KPIs
- Team player with ability to work on own initiative
- Relationship-building
- Analytical thinking
- Presentation and communication
- Salesforce usage
- Supply Chain Mapping
- Data storytelling