19 set - Trieste
Msx International
Automotive Technical Delegate / Flying Doctor
- Full-time
- Workplace Type: Field Based
- Compensation: EUR 37000 - EUR 42000 - yearly
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across80+ countries
We’relooking for an experienced automotive diagnostic specialist to support dealerships and repairers withcomplex vehicle issues.
You’llbe the escalation point when otherscan’tfix it — helping reduce downtime and deliverfirst-time-right repairs.
Whatyou’lldo:
- Support dealerships and repairerson-site and remotely
- Diagnose and resolvecomplex electrical, electronic, and drivability faults
- Use OEM tools (e.g.wiTECH,DiagBOX) for diagnostics, flashing, and parameterization
- Identifyroot causesusing wiring diagrams and technical documentation
- Support bothindividual cases and wider technical issues across fleets
- Create cleartechnical reports and case updates
- Coach technicians andprovidehands-on guidance
- Feed recurring issues into continuous improvement
What you bring:
- Strong experience inautomotive diagnostics / technical support / workshop or field service
- Proven ability to fixcomplex electrical/electronic faults
- Hands-on use ofOEM diagnostic tools
- Confidence readingwiring diagrams and technical documentation
- Experience working with workshops, engineering, or technical teams
- Ability to support and guide technicians
- Preferred: experience in field-based or multi-site support, multi-brand exposurewith anOEM/importer technical support background
Technical knowledge
- Modern vehicle systems:powertrain, ADAS, body electronics
- Networks:CAN / LIN /FlexRay
- Diagnostic methods:root cause analysis, guided diagnostics, flashing
Language
- WorkingproficiencyinEnglishrequired(written and spoken)
- Additional European languages are a plus
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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