Workflow & IT Solution Specialist
Pubblicato il 19-09-2026 - Danaher in Milano
Overview
In this role you will implement, configure, and optimize laboratory automation and diagnostic IT systems to improve workflow efficiency. You will work with laboratory staff and cross-functional teams to deploy solutions, train users, and ensure reliable system performance. You’ll help align technical workstreams with customer needs while upholding regulatory standards. This is a hands-on, customer-facing position that drives adoption of automation and continuous improvement. You will join a global leader with a strong focus on impact and collaboration.
Retribuzione / Benefits
- remote work arrangement
- competitive salary 40,000–55,000 EUR
- enhanced pension plan contributions
- Buoni pasto
- supplementary health insurance
Responsabilità
- Support installation, configuration, validation, and integration of laboratory automation and diagnostic IT systems
- Provide on-site and remote technical support to ensure system reliability and performance
- Deliver training to laboratory staff and customers for effective system adoption
- Analyze workflows to identify opportunities for automation-driven efficiency
- Serve as a technical expert on automation solutions for customers and internal teams
- Ensure compliance with regulatory requirements and high-quality standards
- Collaborate with Sales, PMO, Service, and R&D; to ensure project success
- Maintain accurate documentation and reporting of system activities and improvements
Requisiti fondamentali
- Bachelor’s degree in Biomedical Engineering, Computer Science, or related field (Master’s preferred)
- Experience in laboratory automation or diagnostic environments
- Strong technical knowledge of automated diagnostic systems, middleware, and workflows
- Proficiency with relevant IT systems, software tools, and diagnostic technologies
- Strong communication and customer-facing skills for effective training and support
- Fluency in Italian and English, plus one EU language (Spanish, French, or German)
- Willingness to travel 50–70% across Italy or Europe
- Flexible to adapt hours based on business needs
- customer-facing communication
- cross-functional collaboration
- problem solving
- automated diagnostic systems
- lab automation middleware
- laboratory workflows