20 set - Italia
The Consensus
Sysdig is seeking a senior technical support professional to join our CRE team, reporting to the Manager of Customer Reliability. You will provide senior-level technical knowledge on customer issues and collaborate with development engineering to track escalations, bugs, and feature requests.
You will develop troubleshooting sessions, internal guides, and maintain our knowledge base, triage bugs, and participate in on-call rotations for high-touch accounts, helping customers secure cloud
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