Florence Luxury Front Desk Guest Experience Agent

20 set - Firenze
Fine Foods & Pharmaceuticals N.T.M.

Starhotels in Florence, Italy, is seeking a Guest Service Agent to be the first point of contact for guests at our complex hotels in Florence. You will manage check-in/out, respond to inquiries, and ensure a smooth front desk operation.

The role requires fluency in Italian and English, a hospitality mindset, and strong customer service skills. Offer includes CCNL Tourism, 14 payments per year, meal vouchers, staff canteen access, and upselling incentives.

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