20 set - Milano
FURLA
Sales Assistant TEMPO PIENO - Linate Milan Airport KEY ACCOUNTABILITIES Consistently achieve or exceed monthly individual and store sales goals, enhancing and developing the business Work as a team player and a partner with fellow associates, foster open and constructive communication, to ensure a consistent, exceptional experience and contribute to a positive working environment Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the Brand history Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client,
building relationships and personalizing future client development opportunities Ability to discuss with clients and give advice on general trends in the fashion world Contribute to the daily operations of the store Follow all company policies and procedure Maintain security standards within the store KEY REQUIREMENTS Availability to work flexible shifts, including opening (6 am) and closing hours (9pm) Own means of transportation and full mobility required Smart, intelligent, fun, goal orientated, and driven by integrity Excellent English and Italian, a third language is a plus Retail Leadership experience in a vertically integrated company Knowledge of the Markets is an asset Hands On mindset Self-starter Accessories experience is an important plus Results-oriented and process driven, with high expectations of self and team Exceptional written and verbal communication skills Encourage an open, honest and positive team environment
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