Account Manager

20 set - Milano
Chep

Overview In this role you will manage a portfolio of CHEP customers to drive growth, optimize value, and strengthen long-term partnerships. You will collaborate with cross-functional teams to design strategies that boost revenue, improve efficiency, and enhance the customer experience. You’ll lead business reviews, negotiations, and sustainability-aligned initiatives, contributing to CHEP’s broader goals and market impact. This is an international role with a focus on tangible outcomes and stakeholder collaboration.

Retribuzione / Benefits

Attractive salary plus annual premio Company car Lunch Voucher Flexible Working of hybrid model Opportunity to take part in the Brambles share programme Personal growth plan with focus on training and coaching

Responsabilità

Build and sustain strong customer relationships across a portfolio and serve as main contact for inquiries and satisfaction. Identify growth opportunities and pursue new business leads through expansion and pricing optimizations. Collaborate with Sales, Operations, and Category Management to design and execute strategic plans for growth and efficiency. Conduct regular business reviews, manage tenders,



and negotiate contracts aligned with business goals. Monitor account performance using key metrics and feedback to enhance customer experience and loyalty. Oversee the annual audit process and recover outstanding equipment fees. Lead initiatives to reduce transport costs and improve supply chain efficiency. Support integration of sustainability initiatives with customers to meet CHEP’s CSR objectives.

Requisiti fondamentali

3-5 years in a customer-facing, field-based role Analytically minded with strong attention to detail Excellent networking, relationship-building, and interpersonal skills Strong commercial negotiation and presentation skills Salesforce usage Familiarity with CHEP’s value proposition Supply Chain Mapping Excellent negotiation skills with demonstrable success Experience with financial measures and KPIs Team player with ability to work on own initiative Relationship-building Analytical thinking Presentation and communication Salesforce usage Supply Chain Mapping Data storytelling

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