IT Support Specialist

20 set - Torino
TECEZE

pb Job Summary /bp We are looking for an IT Support Technician to provide technical assistance to end users and troubleshoot hardware, software, and network-related issues. /pp Di seguito, troverà un'analisi completa di tutti i requisiti per i potenziali candidati e le istruzioni su come candidarsi. In bocca al lupo!brpb Key Responsibilities /b /pulli Provide b L1/L2 IT support /b to end users. /lili Troubleshoot desktops, laptops, printers, mobile devices, and peripherals. /lili Install, configure, and maintain hardware and software. /lili Troubleshoot basic b LAN, Wi-Fi, network, and connectivity issues /b . /lili Perform hardware replacement, cabling, and basic device configuration. /lili Support Windows operating systems, Microsoft Office, and common business applications. /lili Create, update, and resolve incidents through the IT service desk/ticketing system. /lili Escalate complex technical issues to the appropriate support teams.



/lili Maintain IT asset and support documentation. /lili Provide onsite and remote technical support as required. /li /ul pb Required Skills /b /pulli1–3 years of experience in b IT Support / Desktop Support / Technical Support /b . /lili Good knowledge of b Windows, hardware, software, and basic networking /b . /lili Experience troubleshooting b LAN, Wi-Fi, printers, laptops, desktops, and peripherals /b . /lili Basic knowledge of b TCP/IP, DNS, DHCP, and network connectivity /b . /lili Good troubleshooting and communication skills. /lili Ability to work independently and provide onsite technical support. xrdbqlu /li /ul pb Preferred: /b Experience with ITSM/ticketing tools, Active Directory, Microsoft 365, and basic network troubleshooting. /p /p /p

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