Information Technology Support Specialist

20 set - San Michele All'adige
AVASO Technology Solutions

pb Job Opportunity: Onsite Support field Engineer at AVASO Technology /bpb Location /b : Bolzona, Italy /ppb Employment Type /b : Dispatch /ppb Experience /b : 2+ years /ppb Language Known: /b English, Italian /pp Scopra di più su questo ruolo leggendo le informazioni qui sotto, quindi invii la sua candidatura per essere preso/a in considerazione. brpb Company Overview /b : /pp AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. /p pb Position Overview: /b /pp We are seeking an experienced b Onsite Support field Engineer /b to join our team in b Location: Bolzona, Italy /b The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. /p pb Key Responsibilities: /b /pulli Provide b on-site /b and b remote desktop support /b for users, ensuring issues are resolved quickly and efficiently. /lili Troubleshoot and resolve hardware, software, and network-related issues. /lili Install, configure, and maintain desktop systems, laptops, and peripherals. /lili Ensure the deployment of b operating systems, updates /b , and b software packages /b . /lili Work with the IT team to resolve and escalate issues as needed.



/lili Perform routine b system audits /b and ensure systems are up-to-date and secure. /lili Provide end-user training and technical documentation where necessary. /lili Collaborate with team members and manage support tickets for various internal stakeholders. /li /ul pb Required Skills Qualifications: /b /pullib2+ years /b of experience in b Desktop Support /b or similar roles. /lili Strong experience with b Windows OS /b , b Mac OS /b , and b Linux /b environments. /lilib Experience with Active Directory /b for user management, group policies, and security. /lili Proficient with b remote desktop tools /b and troubleshooting techniques. /lili Experience with b networking protocols /b (TCP/IP, DNS, DHCP). /lili Strong knowledge of b MS Office Suite /b and other productivity software. /lili Expertise in hardware diagnostics, repair, and replacements. /lili Knowledge of b system imaging /b and software deployment tools (e.g., SCCM, MDT). /lili Familiar with b ITIL /b processes for incident, problem, and change management. /lili Strong communication skills, with the ability to explain technical issues to non-technical users. /lili Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. /lilib Fluency in English, Italian.



/b /li /ul pb Must Have Skills: /b /pullib Certification /b : b CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) /b , or equivalent. /lili Experience with b cloud-based applications /b (e.g., Microsoft 365, Google Workspace). /lili Knowledge of IT security best practices and protocols. /li /ul pb Why AVASO Technology? /b /pulli Join a b dynamic and innovative team /b with a global presence. /lili Opportunities for b career growth /b and b continuous learning /b . /lili Competitive salary and b benefits /b package. /lili Work with b cutting-edge technologies /b to shape the future of IT solutions. /li /ul pb How to Apply: /b /pp Ready to take your career to the next level? Apply now by clicking the b"Easy Apply" /b button or send your resume to /p pb AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement /b /pp AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. xrdbqlu All employment decisions are based on qualifications, merit, and business need. /p /p /p

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