Guest Experience Specialist

20 set - Milano
Attività alberghiera

Meliá Hotels International is seeking a Front Desk/Guest Services professional to ensure exceptional guest experiences. You will personalize interactions, manage guest profiles, and support efficient check-in/check-out while maintaining billing accuracy.
Requirements include advanced English and at least 1 year in customer service, with knowledge of hotel operations and PMS systems. You will uphold brand standards and promote the hotel’s services and events.
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