Client Insights Coordinator
Pubblicato il 21-09-2026 - MONCLER in Milano
Overview
We are Stone Island. Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognized icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Insights Analyst
We are seeking a Client Insight Analyst to join our HQ Omnichannel Client Team in Milan.
Your Impact
Key Responsibilities
- Generate actionable client insights by analyzing CRM, retail and digital data to identify opportunities for client acquisition, retention, engagement and lifetime value growth.
- Develop and maintain dashboards, reports and performance analyses to monitor CRM initiatives, client behavior and key business KPIs, ensuring timely and accurate reporting.
- Partner with CRM, Retail, Digital and Data teams to translate business questions into analytical frameworks and support data-driven decision making across client initiatives.
- Support client segmentation, audience definition and campaign measurement, evaluating performance and providing recommendations to continuously optimize client strategies.
Qualifications
- 5–7 years of experience in CRM analytics, customer intelligence, business analytics or a similar data-driven role, preferably within luxury, fashion,
retail or consumer brands
- Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable business recommendations
- Hands‑on experience with CRM and BI tools (e.g. Salesforce, Power BI, Tableau, Dynamics or similar), with advanced proficiency in Excel; knowledge of SQL is a plus
- Excellent communication and stakeholder management skills, with the ability to collaborate effectively across CRM, Retail, Digital and Technology teams in an international environment
Compensation & Benefits
- Application of CCNL Tessile
- Compensation package range: from 38.000 to 48.000 € gross.
- Competitive Corporate Welfare Services
Our Shared Values
At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.
SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
If you are ready to follow your compass with Stone Island, apply now!
Moncler Group is an equal opportunity employer, which means we do not discriminate based on Ethic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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