19 set - Firenze
The Social Hub
As our Restaurant Supervisor, you'll focus on creating a smooth flow across the dining room, helping the team deliver warm, attentive service throughout every sitting.
You'll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine.
About The Social Hub
TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves.
As an employer we look, act and think like a hotel, but instead we offer a lot more.
Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces.
What You'll Do
Lead the front-of-house team during service and set a positive, upbeat tone
Guide your crew on the floor, helping them solve small issues in the moment
Support training and onboarding for new team members
Keep daily operations smooth by checking setups, stock, cleanliness and safety
Stay present on the floor, chat with guests and jump in where needed
Handle transactions accurately and pass on any irregularities
Share targets for the shift and motivate the team to reach them
Work closely with the kitchen and bar teams to keep service flowing
What You'll Have
You have 1-2 years of experience in a senior waiter, barista or bartender role
You bring confidence leading a team during service
You communicate clearly and stay calm when things get busy
You have an eye for detail and keep service consistent
You bring genuine hospitality energy and enjoy being guest-facing
You work well with different teams and lead by example
You speak English and Italian, extra languages are a premio
What We Offer
The opportunity to work at a dynamic, multi-national company
The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
The chance to learn and grow in your role with the potential for future growth
Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
A wonderful workplace to call home, full of events, fun colleagues and benefits
#J-*****-Ljbffr
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