Community Manager, Rome
Pubblicato il 19-09-2026 - Air Apps in Lazio
About Air Apps
At Air Apps, we believe in thinking bigger—and moving faster.
We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live.
Born in Lisbon, Portugal in ****—and now with offices in both Lisbon and San Francisco,we've remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference.
Here, you'll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management—and change lives along the way.
The Role
As aCommunity Managerat Air Apps, you will be responsible forbuilding, growing, and engaging our user communityacrossforums, social media, and user groups.
You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.
This role requiresstrong communication skills, creativity, and a passion for community engagementto enhance user experience, increase brand loyalty, and strengthen our community presence.
This is afully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment.We are open to support with relocation efforts.
Responsibilities
Develop and executecommunity engagement strategiesto grow and support user communities.
Manage and moderateforums, social media groups, and user discussion platforms.
Engage with users byresponding to questions, moderating discussions, and fostering positive interactions.
Organize and promotecommunity events, webinars, and Q&A; sessions.
Collaborate withmarketing, product, and support teamsto ensure a seamless user experience.
Monitor and analyzecommunity engagement metricsto optimize strategies.
Identify and activatebrand advocates, ambassadors, and superusers.
Stay up to date withcommunity management trends, tools, and best practices.
Develop and maintaincommunity guidelines and policiesto ensure a safe and welcoming space.
Address user concerns and elevate issues to the appropriate teams when necessary.
Requirements
Around3+ yearsof experience incommunity management, social media management, or customer engagement.
Experience managingonline communities, forums, or social media groups(e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
Strong written and verbal communication skills, with the ability to engage and inspire users.
Experience withcommunity-building tools and analytics platforms.
Ability tohandle sensitive situations, mediate conflicts, and enforce community guidelines.
Experience planning and executingcommunity-driven events or initiatives.
Passion for building meaningful relationships and fosteringbrand loyalty.
Ability toanalyze engagement dataand adjust strategies accordingly.
Experience infast-paced digital environmentswith a user-centric mindset.
What benefits are we offering?
Apple hardwareecosystem for work.
Annual Premio
Top-tier Health and Life Insurancefor peace of mind.
Transportation Budgetto support your commute needs.
Coverflexbenefits package for meal allowances, well-being, and more.
Childcaresupport.
Air Conference- an opportunity to meet the team, collaborate, and grow together.
Pension Fundto support your long-term financial planning.
Urban Sports Clubmembership to keep you active.
Meals 100% freeat the hub.
Diversity & Inclusion
At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace.
We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives.
We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
Application Disclaimer
At Air Apps, we value transparency and integrity in our hiring process.
Applicants must submit their own work without any AI-generated assistance.
Any use of AI in application materials, assessments, or interviews will result in disqualification.
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