Field Services Representative (Remote)
Pubblicato il 21-09-2026 - Crit Experts & Cadres in Bardi
PERMANENT CONTRACT – Based in Ponte San Pietro (Bergamo, Italy) – Salary: 35000€ to 45000€ depending on experience and qualifications
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Join a leading Italian manufacturer of industrial machinery for the optical industry. For over 30 years, the company has been designing and manufacturing high-tech industrial equipment for the optical sector. With a strong international presence, the group operates worldwide through its subsidiaries across North America, Europe, Asia and South America.
As part of the development of our Customer Service team , we are looking for a FIELD SERVICE TECHNICIAN M/F to join our headquarters in Italy. Reporting to the Technical Manager , your main responsibilities will include:
- Installing and commissioning our machines at customer sites across Europe.
- Training users on how to operate the equipment
- Diagnosing breakdowns and carrying out preventive and corrective maintenance.
- Providing on-site and remote technical support
- Participating in machine testing and validation activities in collaboration with the production teams
- Ensuring a high level of customer satisfaction through your technical expertise and strong customer-service orientation
Fluent French and professional-level English or Italian
- ~5 to 7 years of experience in field service or industrial maintenance
- ~ Proven experience working with CNC machines
- ~ Good mechanical skills and ability to read technical drawings
- ~ Proficiency in measurement instruments and standard office software
- ~ A permanent contract based in Ponte San Pietro, Italy
- Relocation support
- Comprehensive training on our technologies
- An international working environment with opportunities for career development.
Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.
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