19 set - Milano
Kühne + Nagel
Overview
In this role you oversee a diverse client portfolio, driving satisfaction, retention, and growth within the Kuehne+Nagel/Nacora ecosystem.
You act as the primary client contact, shaping insurance programs and leading strategic sales initiatives and risk management aligned with client needs.
You collaborate with insurers and internal stakeholders to design and implement comprehensive programs that deliver tangible value.
This is a chance to influence risk solutions at scale in a globally connected logistics business.
Retribuzione / Benefits
safe and stable environment
professional growth opportunities
international development opportunities
development-first culture
teamwork that matters
innovation encouraged
Responsabilità
Build and maintain relationships with clients, insurers, and internal stakeholders
Manage a portfolio of existing customers to ensure high satisfaction and retention
Serve as the primary client contact, addressing inquiries and resolving issues
Prepare, present, and manage insurance proposals, endorsements, and renewals
Conduct risk and insurance program reviews and recommend cost-effective solutions
Design, build, and implement comprehensive risk and insurance programs
Identify emerging client needs to inform new product and service development
Ensure compliance with industry standards and mitigate errors or omissions
Requisiti fondamentali
10+ years in a senior account management role with business development experience
Registration in the Italian broker register, section B (preferred)
Strong expertise in customer relationship management, consulting, and project management
Analytical, consultative, and solution-oriented approach to client needs
Excellent communication, leadership, and influencing skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
English proficiency (preferred)
Ability to travel nationally up to 50%
communication
leadership
influencing
customer relationship management
consulting
project management
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