Account Manager (M/F/D)
Pubblicato il 19-09-2026 - International Sos in Milano
OverviewIn this customer-facing role, you partner with clients to support digital solutions and related services, ensuring top-tier service delivery and high client satisfaction.
You manage relationships, resolve requests, and promote product adoption across a global client base.
You collaborate cross-functionally to deliver best-in-class solutions and identify cross-border opportunities.
This role puts you at the heart of growth for a leading international services provider, shaping client outcomes and expanding our portfolio.
You will work in a dynamic, international environment with a strong customer-centric culture.
Retribuzione / BenefitsComprehensive benefits package
Flexible working environment
Opportunity to thrive in an international environment
Meaningful work with a global impact
Warm, supportive, and open company culture
ResponsabilitàManage and grow an existing client portfolio, ensuring renewals and higher utilization of medical and security services.
Identify and drive cross-selling and upselling opportunities across products and services.
Prepare commercial proposals, develop pricing solutions, and lead contract negotiations.
Coordinate with Sales Support and Marketing to ensure efficient renewals, account reviews, and accurate reporting.
Investigate and resolve customer complaints while implementing measures to improve service quality.
Support cross-border opportunities through collaboration across regions.
Requisiti fondamentaliExperience in Account Management and sales within a professional services or international B2B environment.
Highly customer-oriented, organized, proactive with strong prioritization skills.
Strong relationship-building, negotiation, and consultative selling abilities.
University degree or equivalent qualification.
Fluent in Italian and English with excellent communication skills.
customer-oriented
organized
proactive
cross-selling
upselling
contract negotiations