Front Office Lead – Florence Guest Experience

21 set - Firenze
Ennismore

The Hoxton Florence is seeking an experienced front office leader to welcome guests with warmth and ensure they want to return.
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You will lead and develop a high-energy team, manage costs, and uphold hotel SOPs while forging strong relationships with housekeeping, maintenance and F&B.; xjncmbx

You’ll be fully conversant in health and safety, part of crisis and fire teams, and flexible to cover all shifts to keep service exceptional.

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