21 set - Roma
Fendi Italia
Fendi is seeking a dynamic Client Experience Training Manager to shape the evolution of our global client experience roadmap.
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Based in Rome at Fendi HQ, this role leads learning paths for onboarding, client experience, and leadership across the boutique network, with responsibility for a small team.
You will develop 360 training programs blending in-person and digital learning, set success xjncmbx measures on KPIs and NPS, report outcomes, and partner with regional teams to translate strategy into floor
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