21 set - Milano
Jobtailor
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Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.
- Manage customer requests post-acquisition processes, ensuring quality and results-oriented execution
- Carry out activities related to the Social Premio
- Support data collection for Authority investigations
- Handle customer complaints, requests, and inquiries in a back-office setting
- Manage core business activities, including On-Condition Updates, with full ownership
- Develop new processes and services on the Integrated Information System (SII)
- Perform analyses and KPI calculations to support internal functions and data-driven decision-making
- Contribute to compliance initiatives and continuous improvement efforts
Requirements
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- Experience in distributors processes and customer management
- Familiarity with the regulations governing relationships with Acquirente Unico and DSO's
- 3–4 years of experience in the Energy sector or in consulting
- Strong analytical and problem-solving skills
- Advanced MS Office proficiency
- Familiarity with Salesforce and Power-BI
- Effective written and spoken English communication
- Growth-driven team-player approach, empathy, collaboration, and knowledge sharing
Core Competencies
Demonstrates expertise in customer management and data analysis within the Energy sector, with a focus on compliance and process improvement. xjncmbx Proficient in utilizing tools like Salesforce and Power-BI to drive data-driven decision-making.
Highest-signal resume keywords
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- Customer Management
- Data Analysis
- Energy Sector Experience
- Salesforce Proficiency
- Advanced MS Office Skills
Hard Skills
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- Data Collection
- KPI Calculation
- Process Development
- Analytical Skills
- Problem-Solving
Soft Skills
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- Effective Communication
- Team Collaboration
- Empathy
- Knowledge Sharing
Industry Keywords
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- Distributors Processes
- Acquirente Unico Regulations
- DSO Relationships
- Compliance Initiatives
- Continuous Improvement
Tools & Technologies
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- Salesforce
- Power-BI
- Integrated Information System
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