21 set - Ponderano
Deel
OverviewAs Associate Operations Director at Deel, you will oversee day-to-day operations, optimize performance, and lead cross-functional initiatives to scale processes and reduce friction. Your work supports Deel's global growth, improving service delivery and customer outcomes. You'll drive automation, risk controls, and market-ready readiness for new services. This role offers a chance to shape operational excellence in a fast-paced, fintech-enabled SaaS environment.Retribuzione / BenefitsStock grant opportunitiesRemote work flexibility with optional WeWork accessAdditional perks and benefits based on status and countryCompetitive total rewardsInclusive workplace environmentDisability accommodations on requestResponsabilitàAnalyze workflows to identify inefficiencies and implement scalable improvementsLead automation initiatives to reduce manual work and boost speed and accuracyCollaborate cross-functionally to enhance tools and reduce friction in processesDevelop and enforce controls for compliance, risk, and securityImprove fraud prevention, risk management,
and regulatory alignmentDefine and monitor key risk indicators to address gapsDrive customer-first process improvements and expand self-service optionsImprove service performance by reducing turnaround times and improving resolution qualityOversee readiness for expansion into new markets or services and coordinate launchesAlign processes with go-to-market strategies and ensure smooth onboarding and adoptionProvide frameworks and resources to enable strong customer outcomes and post-launch optimizationPartner with stakeholders to execute strategic initiatives and track outcomesEstablish clear goals, metrics, and reporting; act as a strategic partner to leadershipRequisiti fondamentali12+ years of operations experience with cross-functional teams in fast-paced environments (Tech/FinTech startup experience a plus)Proven track record in leading and scaling large cross-functional teamsKPI-driven with a results orientationExperience in building successful productsBackground in FinTech, management consulting, investment banking, or fast-paced startupsStrong problem-solving and detail-oriented mindsetHigh energy and first-principles thinkingStrong analytical skills with ability to convert data into actionable insights (SQL a plus)Willingness to collaborate and contribute across teamscross-functional collaborationdata-driven decision makingproactive problem solvingSQL (plus)data-driven analysisproduct-building experience
22 set - Lodi
ALI professional
22 set - Genova
Maw - Menwork
22 set - Molfetta
Adecco Italia
22 set - Piemonte
Adecco Talent Attraction