21 set - Roma
Abbott
Questa posizione è in Abbott
Il processo di selezione sarà interamente gestito Abbott.
Questa opportunità è disponibile in Rome - Italy, Salerno - Italy, Naples - Italy.
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Job description At Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a **Technical Service Specialist** to join our Technical Service team and support our customers with high-quality, reliable technical service. ### **Primary Objective** The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations. ### **Key Responsibilities** * Provide **first-line technical service** to Abbott Ambassadors (service interventions requiring less than 4 hours of labor) * Schedule and perform **planned maintenance (PM)** activities * Execute **hardware and software upgrades** (Technical Service Bulletins – TSBs) * Support **instrument installations and deinstallations** * Contribute to achieving **customer satisfaction (NPS)**, service KPIs,
and the district’s economic growth and profitability ### **Education** * Bachelor’s / Engineering degree in **medical, electrical, mechanical engineering or medical technology** preferred or equivalent experience required * Excellent communication and problem-solving skills * Strong experience using **analytical tools and technical software** ### **Impact of the Role** This position plays a key role in ensuring instrument reliability, service quality, and customer satisfaction through effective maintenance, upgrades, and technical support activities. **Abbott is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.** **The base pay for this position is** N/A In specific locations, the pay range may vary from the range posted. Job family Support Services Divisione CRLB Core Lab Sede di lavoro Italy > Rome : Via Giorgio Ribotta 9 Sedi di lavoro ulteriori Turnazioni Standard Viaggiare Yes, 75 % of the Time Controllo medico Not Applicable Attività lavorative significative Not Applicable
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