21 set - Caleppio
Henkel
About this Position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop What makes you a good fit. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
What you´ll do
- Responsible
for line and/or process start-up, product recommendations, customized
products
applications, trials with new products and troubleshooting at customers or at
the laboratory
- Responsible
for products application / technical training and coaching of field sales
forces and
customers
- Responsible
for directly communicating with sales, marketing, PD, Innovation, members
of AE field
team or project team members
- Consult
customers on solutions generating value for their processes
- Identify
opportunities to provide equipment solutions to enhance customer related processes
- Perform
technical visits (meetings, audits, troubleshooting, etc.) for customers with documentation
in the CRM tool (Salesforce)
- Leverage
customer feedback to drive optimization in customer service and identify new business
opportunities for sales colleagues
- Reports
quality issues / customers claims to relevant parts of the organization
- May
supervise the laboratory work (incl. prioritization) for samples coming from customers,
and report technical results to customers
- Promote
internally SBU innovations and best learnings cross accounts
What makes you a good fit
- Master's De
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