21 set - Milano
Jobtailor
Drive top-line revenue growth by acquiring new customers and penetrating top-tier accounts in Italy Cross-sell additional products and services to existing customers Manage and nurture key customer relationships to maximize satisfaction and retention Use data insights, customer intent, and adoption history to prospect clients and improve retention, conversion, and expansion Create quarterly territory plans and actionable tactics to increase market share Align Zendesk products with clients' business objectives to secure product expansion and customer satisfaction Lead complex, value-centric sales cycles, including multi-month deals and proof-of-concept stages Build a qualified opportunity pipeline and maintain accurate sales forecasts Establish and maintain C-level executive sponsorship Collaborate with internal teams and leadership to optimize sales strategies and execution Negotiate and close complex deals using consultative sales approaches and compelling business cases Maintain knowledge of Zendesk solutions, competitors,
and industry trends Requirements BA/BS degree or equivalent experience required Minimum of 4 years of experience in cloud/software B2 B, AI sales, or solution engineering Proven track record of exceeding sales targets and quota achievement Expertise in complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages History of successfully selling to C-level executives Outstanding presentation, negotiation, and deal-closing abilities Experience creating and leveraging territory and account plans Entrepreneurial spirit, collaborative mindset, and drive for personal and professional growth Familiarity with Salesforce, Outreach, Clari, Seismic, and Looker Ability to travel to customer locations Italian and English language skills Core Competencies Demonstrates expertise in driving revenue growth through customer acquisition and retention strategies, with a strong focus on complex sales cycles and C-leve
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