21 set - Firenze
Patrizia Pepe
Welcome to the irreverent, sensual and glamorous world of Patrizia Pepe
We are a pioneering fashion brand, rapidly expanding across the globe, whose collections are the result of a bold vision and innovative drive expressed in the quality of the materials and in the attention to detail.
We truly believe that people can make the difference and therefore we invest in developing our team.
We employ approximately 300 people globally that, as well as our products, are our most valuable asset and the heart of everything we do.
We constantly seek creative and dynamic like-minded individuals.
ABOUT THE JOB
The Assistant Store Manager is responsible for supporting the Store Manager in ensuring the achievement of the store business goals (sales and profitability) as well as to promote and enhance the brand, in line with corporate policies and procedures.
Responsibility:
Sales and Customer Management
Establish and implement Action Plans, in agreement with the Store Manager, in order to develop sales for each product category and customer segment
Always maintain a strategic approach focused on developing, monitoring and improving measurable statistics that drive the company towards quantitative and qualitative targets
To support the Store Manager in managing the team to maximize sales, traffic flow, floor coverage and customer engagement
Ensure all team members follow company policies and procedures
Ensure implementation of CRM initiatives to develop a customer network for the shop
Team and Talent Management
Ensure, in agreement with the Store Manager, the development of motivation, sense of belonging and company involvement
Be able to influence and persuade team members towards desired results and apply conflict resolution techniques according to company policies and procedures
Customer Value and Service Proposition
Support the Store Manager in creating, modelling and managing a highly productive sales environment by providing consistent training and coaching
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