22 set - Italia
Patagonia
We’re in business to save our home planet. Founded by Yvon Chouinard in 1973, Patagonia is an outdoor apparel company based in Ventura, California. As a certified B Corporation and a founding member of 1% for the Planet, the company is recognized internationally for its product quality and environmental activism, as well as its contributions of more than $240 million to environmental organizations. Its unique ownership structure reflects that Earth is its only shareholder: Profits not reinvested back into the business are paid as dividends to protect the planet.
Job Title: Seasonal Sales Associate
Reports to: Store Manager
Location: Milan, Italy
Your Main Tasks:
Customer Service and Sales
- Greet all customers promptly and courteously as they enter the store.
- Utilize the tools and training provided by the Company to develop selling and service skills, resulting in long-term customer relationships and increased sales.
- Direct customers throughout the store or to the specific area the customer requests.
- Determine the specific needs of each person that enters the store and provide appropriate service.
- Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
- Increase the customer base by adding new customers to the mailing list.
- Maintain the feedback loop to designers and buyers by turning in customer comment cards; participate in information-gathering requests from the Company.
- Handle product returns in a way that demonstrates the spirit of our “Ironclad Guarantee.”
- Maintain a positive and cheerful attitude at all times.
- Understand the Patagonia Retail Philosophy and use this philosophy in all customer interaction.
- Apply the above standards to all phone inquiries.
Merchandising and Maintenance
- Check stock daily and restock when necessary to ensure that all products are available for customers; if stock is n
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