Addetto/ Addetta Al Customer Care Con Inglese

22 set - Italia
Edgewell Personal Care

Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers . Our family of over 25 personal care brands serves people in more than 50 countries . Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.
Customer Service Specialist
Customer Service
Part-Time, Fixed-Term Contract (12 Months)
But we're about much more than the products we make.
We bring joy to more than 50 countries, keeping a keen eye on efficiency and sustainability. We're also passionate about maintaining a diverse, inclusive, and respectful environment where our teammates can thrive. We are curious, collaborative and passionate about making everyday experiences better. We believe great ideas can come from anywhere, and we're committed to creating an environment where everyone feels valued, included and empowered to make an impact.




We're looking for a customer-focused and detail-oriented Customer Service Specialist to join our team on a tempo parziale, 12-month fixed-term basis. This role is critical in ensuring our customers receive a reliable, seamless service experience from order placement through to delivery.
As the key link between customers, Sales, Supply Chain and Logistics teams, you'll manage the end-to-end order process, proactively resolve issues and ensure customer requirements are met. You'll have the opportunity to make a tangible impact on customer satisfaction, service performance and operational efficiency while developing your expertise across customer operations and supply chain processes.
Manage customer orders accurately from receipt through to delivery, ensuring customer-specific requirements are met.
Coordinate product availability, transportation bookings and delivery schedules to achieve on-time and in-full delivery performance.
Monitor and proactively manage backorders

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