22 set - Milano
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Autel is a global technology innovator in automotive diagnostics, intelligent mobility, and energy solutions. Autel Energy provides AC and DC charging products and integrated solutions for a wide range of commercial, fleet, residential, and public charging scenarios. As our European energy business continues to grow, we are looking for a customer-focused Solution Engineer to help translate complex technical requirements into reliable and commercially relevant charging solutions.
Role Purpose
The Solution Engineer provides pre-sales technical support and solution consulting for customers, partners, and internal commercial teams. The role is responsible for understanding customer requirements, designing suitable EV charging solutions, presenting technical concepts, and coordinating with Product Management and R&D; to validate solution feasibility.
The Solution Engineer supports opportunities from early technical discovery through solution validation and project handover, while helping improve products, tools, and working processes through structured market and customer feedback.
Key Responsibilities
Pre-sales Technical Support
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- Provide technical consultation and pre-sales support to customers, distributors, service partners, and internal sales teams.
- Lead technical discovery discussions to understand customer use cases, site conditions, operational requirements, and integration needs.
- Respond to technical questions, requests for information, and solution-related sections of tenders or customer proposals.
- Support product demonstrations, technical workshops, customer meetings, and industry events.
Solution Design and Presentation
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- Design and recommend suitable AC and DC charging solutions based on customer requirements and applicable chargin
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