22 set - Campobello di Mazara
Wolter
Job Description
Job #: 5091
Job Title: RENTAL ADMINISTRATOR
FLSA status: Non-Exempt
Department: Rentals
Reports to: Rental Mgr
Date: April 2025
Position summary:
Provides rental equipment to customers in our marketing area.
General Purpose:
To assist customers (internal & external) in obtaining rental equipment appropriate to their needs, when needed.
Role qualifications:
- Must be knowledgeable on the equipment we rent (material handling and construction types)
- Must have excellent customer service attitude.
- Must partner with sales and service teams to ensure effective response to customers.
Position responsibilities:
- Take phone calls for rental equipment.
- Fill customer and internal requests – check all resources if equipment isn’t readily available in fleet.
- Input trucking data into electronic logs.
- Work with outside freight carriers for out of state shipments.
- Place orders for any re-rents from outside vendors.
- Prepare and follow up on rental quotes.
- Enter hour meter readings in system on rental contracts.
- Close and invoice rental orders.
- Initiate rental orders and generate/distribute shippers.
- Process vendor invoices for payment
- Manage the check in and check out of each rental and ensure that all attachments (forks, LP tanks, attachments, etc.) are returned at check in.
- Review the general condition of rental equipment upon return and make sure damages are billed to customer if appropriate (coordinate through service dept).
- Maintain rental equipment status in Quipware.
- Ensure all rentals are ready to go per customer’s delivery request.
- Assist credit department with customer billing issues
- Manage hour meter readings on long term rentals.
- Performs other duties as assigned
Essential skills and experience:
- Demonstrated customer service orientation.
- Ability to organize and manage multiple priorities
- Excellent interpersonal and communication skills
- Good computer proficiency
- Must be certified to operate powered industrial
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