Center Manager: World-Class Customer Experience

22 set - Vercelli
IWG

IWG plc is seeking a Customer Services Manager to oversee a client-facing centre in Vercelli, Italy. You will be responsible for all on-site performance, with autonomy and resources to run the centre as your own business.
The role centers on delivering exceptional customer service, leading a small team, and driving sales through upselling and proactive engagement. Passion, drive, ownership and resilience are essential to succeed.

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