22 set - Milano
Fine Foods & Pharmaceuticals N.T.M.
Event Assistant - Starhotels Rosa Grand, Milano
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 properties located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.
Position
Join Starhotels and become part of the Event Team as Event Assistant at our Starhotels Rosa Grand in the heart of Milan.
Don't miss the chance to be the key point of contact for our Guests especially when they are staying for their meetings and events. Your mission? Elevate their experience from ordinary to extraordinary, providing them with an exceptional service and creating unforgettable moments that will persist long after they leave.
Your responsibilities include:
- Supporting in the organizational part before the event.
- Preparing quotations and contracts, while monitoring the status of event bookings and arrangements through regular follow-up.
- Ensuring high levels of cleanliness and maintenance of all conference spaces and breakout areas.
- Overseeing every moment of the event.
- Ensuring the satisfaction of our guests is always at the top.
- Taking care of post-event guaranteeing that our guests are leaving with a smile.
- Issuing the bill and making sure the payment enters correctly.
Requirements
- A unique personality and a true passion for hospitality and events.
- +2’ years of experience in the role.
- Familiarity with Opera PMS for efficient operations.
- Strong teamwork skills
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Versatility in handling various work scenarios.
- Enthusiasm when being assigned to both individual and team-oriented tasks.
Embrace global diversity by speaking and writing:
- Italian - fluently
- English - fluently
- Additional languages are a plus.
Other information
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