Business System Analysis Professional
Pubblicato il 22-09-2026 - Brightstar Italia in Roma
Location: Roma, IT, 00154
Requisition ID: 19628
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. We have a longstanding commitment to Responsible Gaming (RG) that is engrained within our core business and the products we offer to customers and players worldwide. Brightstar has a well‑established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Overview
The Business Analyst plays a critical role in defining, optimizing,
and supporting the delivery of Brightstar’s iLottery digital products and omnichannel player experiences. This position partners closely with Product, UX, Engineering, and third‑party vendors to ensure digital solutions are high‑quality, compliant, and aligned with business strategy.
Responsabilities
Digital Product Definition: Lead the end‑to‑end elicitation, analysis, and documentation of functional and non‑functional requirements for iLottery digital products. This includes defining enhancements for mobile applications, instant‑win experiences, and web‑based draw results to ensure cohesive, high‑quality player interactions.
Omnichannel Experience Design: Develop and maintain comprehensive player journey maps that seamlessly connect digital and retail environments. Examples include Click & Collect prize claims, retail‑to‑digital engagement flows, and promotional mechanisms that unify physical and