22 set - Cardinale
Cardinale Automotive Group
Service Appointment Coordinator
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Join Our Team as an Automotive Service Appointment Coordinator
Are you a customer-focused professional with strong organizational skills and a passion for the automotive industry? Cardinale Automotive Group is looking for a friendly and reliable Service Appointment Coordinator to be the first point of contact for our valued customers. In this role, you’ll schedule service appointments, manage daily calendars, and ensure a seamless experience from the moment customers call to the moment their vehicle is ready.
Responsibilities
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- Answer customer calls and establishes follow-up with service appointments.
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Present initial financing options based on customer needs.
- Follow up with leads that are not ready to make an appointment or no-show.
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
- Utilize CRM tracking system daily (training provided.)
Qualifications
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- Excellent teammate with a collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Valid driver’s license
What We Offer
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- Health, Dental, and Vision offered after 90 days
- Each year we look to provide the very best insurance we can offer.
- 401k provided by Empower
- Ancillary insurance provided by Allstate
- FSA offered.
- Life Insurance provided for and paid by Cardinale Automotive Group.
Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile servi
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