22 set - Milano
Vendita al dettaglio e all'ingrosso / Import-export
We're in business to save our home planet. Founded by Yvon Chouinard in 1973, Patagonia is an outdoor apparel company based in Ventura, California. As a certified B Corporation and a founding member of 1% for the Planet, the company is recognized internationally for its product quality and environmental activism, as well as its contributions of more than $240 million to environmental organizations. Its unique ownership structure reflects that Earth is its only shareholder: Profits not reinvested back into the business are paid as dividends to protect the planet.
Job Title: Seasonal Sales Associate Reports to: Store Manager Location: Milan, Italy Your Main Tasks: Customer Service and Sales Greet all customers promptly and courteously as they enter the store.
Utilize the tools and training provided by the Company to develop selling and service skills, resulting in long-term customer relationships and increased sales.
Direct customers throughout the store or to the specific area the customer requests.
Determine the specific needs of each person that enters the store and provide appropriate service.
Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
Increase the customer base by adding new customers to the mailing list.
Maintain the feedback loop to designers and buyers by turning in customer comment cards; participate in information-gathering requests from the Company.
Handle product returns in a way that demonstrates the spirit of our "Ironclad Guarantee."
Maintain a positive and cheerful attitude at all times.
Understand the Patagonia Retail Philosophy and use this philosophy in all customer interaction.
Apply the above standards to all phone inquiries.
Merchandising and Maintenance Check stock daily and restock when necessary to ensure that all products are available for customers; if stock is not currently available of
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