Customer Account Manager
Pubblicato il 22-09-2026 - Glovo in Monza
Overview In this role, you will build and manage relationships with restaurant partners, acting as a trusted consultant to help them succeed. You'll use data-driven insights and cross-functional collaboration to optimize partnerships and maximize business impact. You drive revenue growth through promotions, marketing activations, and menu optimization, while owning partner onboarding and ongoing performance. You engage with internal teams to deliver tailored solutions and support partners from onboarding onward, contributing to Glovo's growth and partner success.
Retribuzione / Benefits
Highly competitive variable premio paid quarterly
Top-notch private health insurance
Flexible work: two days remote, up to three weeks anywhere
Enhanced parental leave
Provide strategic guidance to partners based on their business goals and challenges
Analyze data to drive operational excellence, growth, and profitability for partners and Glovo
Own partner revenue performance and measure growth impact
Collaborate with Marketing, Operations, Finance, and Customer Service to tailor solutions
Oversee partner onboarding from store setup to first days on the platform (operational, marketing, sales)
2-3 years in high-performance account/sales management or business consultancy
~ Experience in FMCG, food-hospitality, or on-demand delivery preferred
~ Bachelor in Business Administration or related fields is a plus
~ Problem solver with data-driven, analytical approach
~ Strong organizational, time management, and prioritization skills
~ Proficient with Google Suite; Salesforce is a plus
~ Native Italian and English proficiency
~ Strong communication and collaboration skills
~ data-driven
~ data analysis
~ Google Suite
~ Salesforce (plus)