IT Support Coordinator
Pubblicato il 22-09-2026 - Altro in Roma
Benefits: Health insurance
Vision insurance
401(k)
Dental insurance
POSITION OVERVIEW The IT Support Coordinator is responsible for supporting the day-to-day technology needs of the Company. This position assists employees with computers, software, phones, printers, user accounts, internet connectivity, and other technology-related issues. The IT Support Coordinator also works with outside IT vendors when additional technical assistance is needed.
ESSENTIAL JOB FUNCTIONS Provide basic computer and technology support to employees.
Set up computers, monitors, printers, phones, and other technology equipment.
Troubleshoot basic computer, software, printer, email, internet, and telephone problems.
Create and maintain employee email and system accounts as authorized.
Assist with password resets and multi-factor authentication.
Set up technology and system access for new employees.
Disable system access and collect company technology equipment when employees leave the Company.
Install approved software and routine system updates.
Maintain an inventory of computers, phones, tablets,
printers, and other technology equipment.
Keep track of equipment assigned to employees.
Assist with basic network and Wi-Fi troubleshooting.
Support company telephone and voicemail systems.
Assist employees with company-approved software and applications.
Help maintain antivirus, cybersecurity, and other basic security protections.
Report suspected phishing, malware, unauthorized access, or other cybersecurity concerns to management.
Coordinate repairs and technical support with outside IT, telephone, internet, software, and equipment vendors.
Assist with purchasing replacement technology equipment when approved by management.
Maintain confidentiality of passwords, company information, employee information, and other sensitive data.
Maintain basic documentation regarding technology equipment, accounts, vendors, and procedures.
Perform other technology-related duties as assigned.
COMPLIANCE & P