Key Account Manager
Pubblicato il 22-09-2026 - Glovo in Firenze
Overview In this role you will build, manage, and grow relationships with top restaurant partners, acting as a trusted consultant to drive their success. You will use data-driven insights and cross-functional collaboration to optimize partnerships and maximize impact. The position focuses on onboarding, strategic guidance, and revenue growth through promotions and menu optimization. You will work with Marketing, Operations, Finance and Customer Service to tailor solutions and scale partner performance. This is a chance to shape Glovo's restaurant partnerships in a fast-paced, growth-focused environment.
Retribuzione / Benefits
~30% quarterly performance premio
~ equity plan
~ private health insurance
~ monthly Glovo credit
~ discounts on transportation, food, and kindergarten
~ flexible work options (two days work from home) and possibility to work remotely for up to three weeks a year
Responsabilità
Build and maintain strong, long-term relationships with restaurant partners
Understand partners' goals and challenges to provide strategic guidance
Analyze data to drive operational excellence, growth, and profitability
Drive revenue growth through promotions, marketing activations, and menu optimization
Own partner revenue performance and drive measurable growth
Collaborate with internal teams to implement customized solutions
Oversee partner onboarding in the app from store setup to initial days
Manage operations, marketing, and sales aspects of onboarding
Requisiti fondamentali
~2+ years in high-performance account management or business consultancy
~ Bachelor in Business Administration, Marketing, or Industrial Engineering
~ Data-driven with strong problem-solving abilities
~ Organized, proactive with time management and prioritization
~ Hands-on and strategic planning capabilities
~ Knowledge of Google Suite; Salesforce is a plus
~ Native level of Italian; proficient in English
~ goal-oriented with timely execution
~ analytical mindset
~ strong communication and re