Erp Systems Manager
Pubblicato il 22-09-2026 - Deel in Terni
Overview In this role you will lead the integration program for Deel's product suite, guiding customers and internal teams through API-driven implementations. You'll act as the primary contact for onboarding and success teams on integrations, troubleshoot issues, and steer projects from plan to deployment. Your work enables SMB to enterprise customers to deploy seamless integrations at scale, shaping how Deel's platform connects with client systems. You'll collaborate cross-functionally to create self-serve resources and drive smooth integration experiences, contributing to Deel's mission of transforming global work.
Retribuzione / Benefits
Stock grant opportunities
Optional flexible working office membership with IWG
Additional perks and benefits based on status and location
Responsabilità
Serve as the main point of contact for Success and Onboarding teams on integrations and API issues
Act as the escalation point for unresolved customer integration and API questions
Manage and troubleshoot integration issues, collaborating with internal teams to find solutions
Oversee customer integration projects from planning to execution, including requirements, strategy, and testing
Develop tailored integration plans and schedules based on client needs
Work with the Integrations and API Product team to address common challenges
Maintain deep knowledge of Deel's product suite and its integrations
Create and update internal and external resources for self-serve integrations
Communicate regularly with Onboarding Managers and CSMs about project status and issues
Guide customers through integration, troubleshooting, and ensuring successful deployment
Requisiti fondamentali
~2-5 years in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment
~ Strong understanding of API integrations
~ Proven project management skills with a proactive, action-oriented approach
~ Excellent communication and interpersonal skills, able to collaborate with senior c