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A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services, and strong problem-resolution skills. Fluency in Italian and English is mandatory, and knowledge of Opera PMS is preferred. Join us to shape your
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Gruppo Hera
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Avanade