22 set - Milano
Cognex
Cognex Corporation in Milan, Italy, is seeking a Senior Customer Support Engineer to act as a key technical escalation contact for Cognex products. You will provide expert remote support in English and Italian, own complex issues, and coordinate with engineering and product teams to ensure customer success across Europe in a hybrid work model.
You will mentor junior engineers, contribute to knowledge base content, and document cases in the CRM system, driving root-cause analysis and continuous
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