Agile Program Manager - Digital and CRM Business Enablement
Pubblicato il 22-09-2026 - Publicis Sapient in Milano
ph3The opportunity /h3pWe are looking for an Project Manager to join our Product and Digital Transformation practice, supporting the coordination and evolution of Digital and CRM initiatives across brands, markets and functional teams. /ph3Job Description /h3h3Digital and CRM Business Enablement /h3h3The opportunity /h3pWe are looking for an Project Manager to join our Product and Digital Transformation practice, supporting the coordination and evolution of Digital and CRM initiatives across brands, markets and functional teams. /ppThe role combines client advisory, stakeholder coordination, Digital delivery and continuous improvement. You will help connect central and brand perspectives with local business priorities and activation strategies, enabling markets and teams to translate these priorities into effective Digital and CRM initiatives. /ph3Your role /h3pYou will take ownership of Digital and CRM initiatives, providing practical advice to clients and connecting business priorities with delivery activities. /ph3Connect business priorities and delivery /h3ulliCoordinate Digital and CRM initiatives across brands, markets and functional teams. /liliConnect central and brand perspectives with local business priorities and activation strategies. /liliTranslate business and market needs into clear and actionable initiatives. /liliHelp client and delivery teams align around priorities, expected outcomes and business value. /li /ulh3Provide client advisory and stakeholder coordination /h3ulliBuild effective relationships with client stakeholders across CRM, Web, Marketing, Digital, Operations, Product and Technology. /liliProvide practical advice on Digital business priorities, operating models and delivery approaches. /liliFacilitate workshops, alignment sessions and decision‑making discussions. /liliCommunicate clearly with both senior and operational stakeholders on the client side.
/li /ulh3Contribute to continuous improvement /h3ulliContribute to the evolution of Digital operating models, processes and ways of working. /liliSupport the rollout and adoption of Digital tools and operational solutions. /liliIdentify opportunities to improve efficiency, consistency and collaboration. /liliPromote continuous improvement across both client and internal teams. /li /ulh3Requested Experience /h3ulli5+ years of experience in project management, account leadership, product, CRM, Digital transformation, marketing operations, CX, strategy or related areas. /liliExperience managing senior stakeholders and coordinating initiatives across different teams and functions. /liliAbility to work autonomously, structure complex activities and drive progress. /liliStrong communication, facilitation, presentation and problem‑solving skills. /liliA flexible, pragmatic, client‑oriented and hands‑on approach. /liliFluent Italian and good working English. /li /ulh3Nice to have /h3ulliExperience working in international, multi‑market or complex organizational environments. /liliPrevious experience in a consulting, agency or client‑facing environment. /li /ulh3Additional Information /h3pThe salary range for this position is €40,000 to €50,000 (annual gross). /ppThis reflects the range we reasonably expect to pay for this role. Individual pay within this range is determined by a combination of relevant skills, experience, and demonstrated expertise assessed during the hiring process. /pulliAn inclusive workplace that promotes diversity and collaboration.
/liliAccess to ongoing learning and development opportunities. /liliCompetitive compensation and benefits package. /liliFlexibility to support work‑life balance. /liliComprehensive health benefits for you and your family. /liliGenerous paid leave and holidays. /liliWellness program and employee assistance. /li /ulpAs part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at /ph3Company Description /h3h3ABOUT PUBLICIS SAPIENT /h3pPublicis Sapient is a technology company that provides enterprise AI platforms and services. With over 30 years of digital business transformation experience, we enable enterprise clients to transform how they operate and serve their customers, unlocking new value and enabling them to thrive in an AI‑driven world. Our platformsSapient Slingshot,Sapient BodhiandSapient Sustainuse AI built off this deep enterprise context to help organizations modernize their legacy tech systems, build agentic solutions, and automate their IT operations. The combination of our AI platforms and the expertise of our people enables us to deliver faster and more effective outcomes through solutions that are specific to the unique needs of our clients’ businesses, their industries and their customers. Publicis Sapient is the technology hub of Publicis Groupe, uniting 20,000 people worldwide across 28 countries. For more information, visitpublicissapient.com. /p /p #J-18808-Ljbffr