On-Site Merchant Care Associate — Warehouse Ops (Italy)

22 set - Casei Gerola
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Hive is building a customer-centric operations platform in Europe. As a Merchant Care Associate On the Ground in Casei Gerola, you will resolve fulfillment-floor issues, own Zendesk tickets, and collaborate with logistics partners and product teams to improve processes.
Fluency in English and Italian is required, with 1–3 years in related roles. You’ll be on-site at the Casei Gerola fulfillment center, supporting inventory, inbound logistics, and later Freight and B2B topics as you grow with the

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