Dispatcheur/Dispatcheuse
Pubblicato il 22-09-2026 - Jd.Com in Milano
About Us
JINGDONG Logistics (JD Logistics) is the logistics arm of and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.
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Context of the Position
As part of our rapid international expansion across Europe, JD Logistics is scaling its transportation and last-mile distribution networks. We are seeking an analytical, high-execution Dispatcher to manage dock scheduling, driver routing, linehaul execution, and carrier cut-off compliance across our regional facilities.
The Mission & Core Scope
- The Mission: Coordinate daily inbound trailer dockings, outbound dispatch schedules, linehaul movements, and last-mile courier carrier handovers, ensuring 100% on-time dispatch and optimal yard flow.
- The Scope:
You will serve as the operational control bridge between warehouse dock leads, external 3PL carriers, linehaul drivers, and regional transportation control centers, managing real-time vehicle flows and yard operations.
Crucial Expectations & Performance Targets
To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:
- On-Time Dispatch SLA: Monitor carrier arrival and departure windows, guaranteeing that 100% of outbound linehaul and last-mile routes leave on schedule.
- Yard & Dock Utilization: Maximize trailer slot turnover and dock bay allocation, eliminating driver wait times and preventing yard congestion.
- Transport Exception Tracking: Actively track active transit lines, immediately resolving delays, driver documentation errors, or trailer capacity bottlenecks.
- System Compliance: Maintain real-time tracki