22 set - Milano
Qualified Recruiter
ppAs a bSoftware Technical Support Engineer /b, you will play a key role in validating, testing, and supporting the software used in additive manufacturing systems. You will work closely with the bCustomer Success, Engineering and RD teams /b, helping troubleshoot technical issues and ensuring our customers achieve optimal performance from our technologies. /ph3Few examples of responsibilities: /h3ulliPerform bsoftware testing and validation /bon Caracol’s additive manufacturing software, ensuring correct functionality and performance. /liliExecute bhands-on robotic 3D printing tests /bto validate toolpath planning, slicing processes, and printing quality on large-scale AM systems. /liliHelp btechnical support and field engineering teams /bin troubleshooting Level 2 software-related issues, occasionally interacting with customers. /liliProvide binternal training and guidance /bto support teams to help them handle common Level 1 technical requests.
xrdbqlu /liliCollaborate with bRD and software teams /bto report bugs, suggest improvements, and collect feedback from real production use. /li /ulh3Ideal Background: /h3ulliTechnical diploma (ITS) in Industrial Automation, Mechatronics, or a related technical field /lili1- 2 years of experience in a similar role within industrial automation or robotics sector. Experience in Additive Manufacturing is a strong plus /liliBasic knowledge of programming languages such as C++, C#, or Java /liliExperience with industrial robots and basic knowledge of robot programming, preferably with KUKA, ABB or Universal Robots /liliValid driving license and own vehicle required /liliFluency in English is mandatory; Italian is a plus /li /ul /p #J-18808-Ljbffr
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