Impiegato Tecnico
Pubblicato il 22-09-2026 - CIAS Elettronica in Bardi
ppCIAS Elettronica S.R.L. is a company that has been designing and manufacturing advanced perimeter security solutions since 1974.Tutti i candidati sono invitati a leggere attentamente la seguente descrizione del lavoro e le relative informazioni prima di candidarsi.Our technologies are deployed worldwide to protect critical infrastructure, including airports, power plants, military facilities, public buildings, and other high-security sites.Driven by technological innovation and a strong customer focus, CIAS is internationally recognized for the reliability, performance, and advanced technology of its security solutions. /ph3The Role /h3pWe are looking for a dynamic, technically skilled, and independent professional to join our team as a Technical Service Specialist.The role combines technical support, troubleshooting, post-sales consulting, technical training, and collaboration with the Sales team. The successful candidate will become a key technical point of reference for both customers and internal teams, in Italy and internationally. /ph3Key Responsibilities /h3ulliProvide remote and on-site technical support to customers, including installation, commissioning, maintenance, testing, and troubleshooting. /liliDiagnose technical issues and identify effective solutions for CIAS security systems. /liliDeliver technical training and product demonstrations, both on-site and online, during pre-sales and post-sales activities. /liliProvide technical support to the Sales team in Italy and international markets. /liliAnalyze technical specifications, customer requirements, and international project tenders. /liliSupport the Sales department during trade shows, seminars, exhibitions,
and technical events. /liliWork closely with RD and Technical Marketing to support product development and market activities. /liliContribute to continuous improvement of technical support processes and customer satisfaction. /li /ulh3Professional Requirements /h3ulliSeveral years of professional experience in technical service, technical support, field service, or a similar role. /liliExcellent command of spoken and written English – mandatory. /liliDegree, diploma, or equivalent technical background in Electronics, Electrical Engineering, Telecommunications, IT, or a related field. /liliStrong troubleshooting, diagnostic, and problem-solving skills. /liliGood knowledge of Microsoft Office, CRM systems, and technical software/applications. /liliWillingness to travel up to 25% of the working time, both in Italy and internationally. /liliAbility to work independently while collaborating effectively within a team. /liliAbility to manage priorities and work effectively under pressure. /li /ulh3Personal Skills /h3ulliReliability and strong attention to detail. /liliFlexibility and adaptability. /liliExcellent analytical and problem-solving abilities. /liliStrong communication and interpersonal skills. /liliCustomer-oriented approach.
/liliProactive attitude and sense of responsibility. /liliAbility to operate effectively in multicultural and international environments. /li /ulh3Role Objectives /h3ulliProvide high-quality technical assistance throughout the entire product lifecycle. /liliEnsure effective and timely resolution of customer technical issues. /liliSupport the Sales team with technical expertise during pre-sales, project development, and negotiation activities. /liliStrengthen customer relationships through professional and reliable technical support. /liliRepresent CIAS as a technical ambassador in international markets. /li /ulh3What We Offer /h3ulliGross Annual Salary (RAL): €35,000–€45,000, depending on the candidate's experience, technical skills, and level of responsibility, plus premio components tied to individual paid service interventions and company performance. /liliSupplementary health insurance – Fasi Open. /liliContinuous technical and soft-skills training. /liliHybrid working model, depending on operational requirements. /liliThe opportunity to work with cutting-edge technologies in the security industry. /liliInvolvement in challenging, high-profile international projects. /lilixysqume A dynamic working environment where technical expertise and initiative are highly valued. /li /ulh3Location /h3pItaly – Milan area /ph3Employment Type /h3pFull-time /ppIf you are a technically oriented professional looking for an international role combining technical expertise, customer interaction, training, and collaboration with Sales, we would be pleased to hear from you. /p /p #J-18808-Ljbffr